DELIVERY
- We have a flat delivery cost of $35.00 for items being delivered throughout Trinidad and Tobago.
- Our main delivery method would be via TTPOST.
- Items purchased online would usually be sent out for delivery the next business day.
- Delivery usually takes 1-3 business days.
REFUND
Refund is for manufacturer’s defects only.
Shipping Cost would NOT be refunded.
All returns should be addressed to : The Suitcase Trader Company Limited: #35 Macoya Settlement, Tunapuna
PRIVACY
The Suitcase trader Company Limited Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.thesuitcasetrader.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
SHARING YOUR PERSONAL INFORMATION
Your personal information will be shared with TTPOST for delivery purpose and be utilized by WiPAY for payment processing.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
P.O. Box 1425, Port of Spain, Trinidad and Tobago